Delivery

Parcels and documents moved across the city the same day, with a tracked route and a confirmed handover — so "it was sent" and "it arrived" are two different, recorded things.

Who this is for

How it works

  1. 1

    Ask from any phone

    Open the app, dial *922# on a feature phone, or call 9252 and speak your own language. All three reach the same platform.

  2. 2

    Pickup and drop-off pinned

    Both ends are coordinates. The courier is not working from a landmark description.

  3. 3

    Tracked in transit

    You can see where the parcel is, and so can the person waiting for it.

  4. 4

    Handover is confirmed, not assumed

    Delivery is scanned at the door. That scan is what releases payment from escrow.

What you need

Questions about this service

Can my customer pay on delivery?

Yes. Cash-on-delivery is settled through the courier’s Walya wallet, so the money reaches you without a separate reconciliation.

What if nobody is there to receive it?

The courier records the failed attempt against the delivery. Payment does not release on an unconfirmed handover.

Interested in delivery?

Public sign-up is closed while the platform completes its security review. Join the list and we will contact you when this service opens in your area.